Our Location
Alakuko
Lagos, Nigeria
DevOpsNINJA
Oluwabunmi Olowoyeye
Passionate in providing seamless solutions to ensure organizational efficiency and success.
Oluwabunmi Olowoyeye
Cloud DevOps & Support Engineer
Get to Know Me
Passionate About Delivering Cloud Solutions
I specialize in delivering strategic cloud solutions across Azure and AWS. From untangling cloud infrastructure issues to optimizing deployments, I’m in my element when tackling challenges that push the limits of what is possible.
I collaborate with a global team of engineers, leveraging my customer centric abilities and troubleshooting skills to deliver outstanding customer service and satisfaction.
7+
Projects Completed
4+
Years Experience
98%
Client Satisfaction
Specialization
Cloud Engineering & DevOps
Experience Level
Mid-level Professional
Education
Computer Science, Lagos State University
Languages
English, Yoruba
Resume
You can review my resume below to learn more about my background, skills, and experience. It highlights my professional journey, key projects, and areas of expertise. I'm always open to new opportunities and collaborations, feel free to reach out!.
Professional Summary
Highly motivated Cloud & DevOps Engineer with expertise in developing scalable, high-performance enterprise solutions. Passionate about leveraging cutting-edge technologies to solve complex business challenges.
Contact Information
- Alakuko, Lagos. Nigeria
- bunmiolowoyeye20@gmail.com
- +2348065310294
- linkedin.com/in/bummie
Technical Skills
Cloud Architecture (AWS & Azure)
90%
Security & Networking
70%
Scripting & Automation
60%
DevOps & CI/CD Tools
60%
Professional Experience
Senior Technical Support Engineer
August 2024 - Present
Teknowledge
- Manage escalated case and critical incidents to ensure quick recovery and minimal impact on operations
- Assisted clients and end-users with technical support queries, achieving a 95% satisfaction rate by delivering timely solutions via email, phone, and remote desktop tools
- Escalated unresolved complex technical issues to specialized teams, reducing resolution time for high-priority incidents by 50%, ensuring minimal service disruption
- Helps, mentor and train level 2 support engineers and provide knowledge transfers
Technical Support Engineer
October 2022 - July 2024
Teknowledge
- Manage and troubleshoot Azure VMs, Storage, File Share, File Sync, VMSS, and Auto Scaling, ensuring 99% uptime and resolving 85% of cases on first contact
- Provided level 2 support via phone and email to professional, premier and unified enterprise customers
- Accurately document troubleshooting steps and case summaries within 24 hours, using technical tools to investigate and resolve 90% of cases
- Ensure 95% of cases are resolved within SLA guidelines, escalating unresolved issues to the appropriate team within 1 hour
Education
Bachelor of Science in Computer Science
2010 - 2016
Lagos State University
Second Class Upper
Member of Student Parliamentary Council
Certifications
GitHub Foundations
2025
AWS Certified Developer Associate
2022
AWS Certified Solutions Architect
2022
AWS Certified Cloud Practitioner
2022
Azure Foundamentals
Contact
Reach out through the links below. I am open to a conversation anytime.
Contact Info
Questions, ideas, or opportunities? Please find my contact info below.
Phone Number
+2348065310294
+2348057094383
Email Address
bunmiolowoyeye20@gmail.com
Get In Touch
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